We are seeking a Scheduler/Site Coordinator to join our Urban64 team. This newly created role is crucial for providing administrative support to ensure smooth service delivery both internally and externally. The successful candidate will be responsible for scheduling personnel and equipment, managing site activities, and maintaining clear communication between clients and internal teams.

The Responsibilities:

• Schedule staff and equipment for site work across the UK, taking into account geographical locations, skill sets, and working hours.
• Book installations, repairs, and site visits by coordinating with customers and internal teams, based on availability.
• Manage ad-hoc customer requests and ensure they are actioned promptly with the appropriate team.
• Prepare generic RAMS (Risk Assessments and Method Statements) along with all required paperwork for each site.
• Set up new hires in the internal system, update costs, track site attendance, and raise quotes for completed work.
• Ensure smooth delivery by sending site-related details and updates to customers.
• Generate and dispatch fault reports to customers as needed.
• Maintain and update the weekly pipeline and forecast for quotes issued.
• Communicate with internal teams to resolve any on-site issues.
• Produce detailed performance reports for customers on site activities.
• Investigate and address any customer invoice queries.
• Perform general administrative tasks to support the Urban64 department.

Experience:

• A strong background in administration with experience in scheduling people, equipment, or activities.
• Proficient in Microsoft Office, particularly Outlook and Excel.
• emonstrated ability to work effectively in a fast-paced environment.

Personal Attributes & Skills:

• Safety-focused Always prioritises the safety of themselves and others.
• Detail-oriented Maintains a high level of accuracy and attention to detail in all tasks.
• Team-oriented Committed to supporting team efforts and improving overall service delivery.
• Independent Capable of working autonomously as well as collaboratively within a team.
• Organised problem-solver Naturally efficient, with a proactive approach to problem-solving.
• Self-motivated Able to take initiative and work with minimal supervision.

This role offers an excellent opportunity to be part of a leading division within the UK’s top temporary traffic management company.

The ideal candidate will thrive in a fast-moving environment and demonstrate strong organisational skills and attention to detail.

You must have the right to work in the UK to be considered for this role.