Important Guidance for Reporting Faults
SRL are a manufacturer and supplier, so the majority of our traffic signals have either been purchased or are on hire to traffic management companies (or other third parties). If a signal is not working correctly, please contact the company on the traffic signs on site (company name and contact details are normally on the back of signs). If a signal has been purchased we may not be able to track and identify the traffic signals via telematics.
Unfortunately SRL are unable to attend the site without first being instructed by our customer (the hirer of the equipment).
Have you experienced a fault with one of our systems?
Please complete our short form and we’ll look into the report as a priority.
Please note, our signals are often purchased or hired by traffic management companies who are responsible for maintaining them. Their contact details can be found on the reverse of the traffic signs in the locality.
We will do our utmost to ensure any signal issues are promptly resolved.
Head Office & General Enquiries
The Light House
Unit 15, Road 5
Winsford Industrial Estate
Cheshire
CW7 3SG
Contact your local office or depot
As Europe’s largest manufacturer and hirer of ITS equipment, we have over 30 depots strategically placed across the UK and Ireland providing a 24/7 service, 365 days a year, our service is unlike no other.
View our depots