Ben Parsons, Business Development Director, recently sat down with ITS (UK) to discuss his role, the industry and how SRL are investing for the future!

Read the full interview by ITS (UK) below:

You joined SRL in October 2024. How have you found the new role?

Joining SRL in October 2024 has been an incredibly rewarding experience. It’s an exciting time for the company, especially with the rollout of REMOS from our new Solihull centre. The energy and momentum surrounding this period of change are invigorating, and I’m thrilled to be part of such a dynamic team. While the role is undoubtedly challenging, it’s equally fulfilling to contribute to SRL’s growth and innovation. I’m looking forward to building strong relationships and driving growth opportunities as we look to shape the future of the industry.

 

What were you doing before SRL? How have you found joining the temporary traffic management sector?

Before joining SRL, I served as Business Director of eMobiliity at OldCastle Infrastructure, part of the CRH Group. This role built on my circa 13-year tenure at NAL, most recently as their Sales Director where I was responsible for driving growth and expanding our market presence.

Transitioning to the temporary traffic management sector has been exciting. It’s a dynamic industry with a critical impact on safety and infrastructure, and I’ve found it incredibly rewarding to immerse myself in this field – with so much more to learn. The pace of innovation and the complexity of challenges make it a fascinating sector to work in.

 

What are your priorities for the business? What most excites you about your role and what are your plans for the businesses’ future?

My key priorities for SRL are to drive growth, strengthen relationships with our clients, and position the business as a leader in innovative traffic management solutions. A central focus is on raising awareness about the advanced capabilities of our technologies, like REMOS, and demonstrating how these solutions can address the industry’s most pressing challenges—from improving safety and efficiency to supporting sustainability goals.

SRL is uniquely positioned to lead change in the sector, and I’m energised by the prospect of helping both our clients and the wider industry recognise the potential of modern traffic management technologies.

Looking to the future, my plans involve not only expanding our market presence but also fostering deeper engagement with local authorities, contractors, and industry stakeholders. It’s an exciting journey, and I’m thrilled to be part of SRL’s vision for the future.

 

A few months ago, you launched REMOS. Can you tell us a bit about?

SRL’s REMOS (Remote Monitoring System) represents a significant leap forward in traffic management technology. It’s an advanced platform designed to enhance efficiency, safety, and reliability.

REMOS removes the requirement for operatives on-site with high-definition cameras built into SRL’s portable traffic signal heads, live-streaming site footage to a secure control room. From there, SRL’s highly trained operatives can remotely operate the signals – changing the green time to help keep traffic moving. This means fewer disruptions, improved safety for road users and workers, and greater operational efficiency.

With REMOS being rolled out from our new Solihull centre, we’re proud to be at the forefront of innovation in the industry and excited about the positive impact it will have on the communities we serve.

 

The traffic management sector is facing a number of challenges – from the need to decarbonise our roads, to improving safety and a constrained economic environment. How do you think the industry can overcome these?

Undoubtedly, it’s a pivotal time for the traffic management sector, and overcoming these challenges will require a combination of innovation, collaboration, and a forward-thinking approach.

To decarbonise our roads, the industry must invest in sustainable technologies, such as low-emission equipment, alternative power sources, and intelligent systems that reduce traffic congestion and emissions. Companies like SRL, with solutions like REMOS, are already demonstrating how advanced technology can support more sustainable operations. But this is just the start, we can’t afford to stand still.

Improving safety will require continuous innovation, alongside robust training and a culture of safety for all road users and workers. We also need to continue to educate road users, collectively work with the authorities and reduce the frequency of severity of roadworker abuse. I’ve been really pleased to see the progress and traction that campaigns like Stamp it Out have made over the last year or so.

What’s more, we must embrace the adoption of AI and remote monitoring can significantly enhance real-time decision-making and mitigate risks.

In a constrained economic environment, efficiency is key. By adopting smarter, more connected systems, the industry can deliver value through streamlined operations, better resource allocation, and reduced downtime. We know people power is a huge issue in the sector. Collaboration between public and private sectors will also be critical to ensure funding and policy support align with these goals.

 

Why is innovation important in the temporary traffic management space? Do you think there is enough focus on the benefits of new technology for temporary works?

Innovation is essential because the challenges we face today—such as increasing road use, tighter safety regulations, and the push for decarbonisation—demand smarter and more adaptive solutions. The technologies and practices that were standard a decade ago simply cannot meet the complexity and scale of modern traffic management needs.

However, there’s still a significant gap in awareness among local authorities and the wider industry about the capabilities of current solutions. Many stakeholders aren’t fully aware of how advanced the technology has become, from remote monitoring systems to intelligent traffic control that improves efficiency and safety. Bridging this knowledge gap is crucial to unlocking the full potential of these innovations.

This is one of the key reasons why my team and I have been appointed—to drive education and awareness around the benefits of these solutions. By engaging with local authorities, contractors, and industry leaders, they are helping to demonstrate that modern technology is not just an incremental improvement but a transformative force.

When the industry embraces innovation, we can achieve safer, more sustainable, and more efficient traffic management that benefits everyone.

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